Holiday Inn Express & Suites Santa ANA - Orange County, an IHG Hotel

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4.1

( 8 reviews )

Hotel, Inn, 2 star

Closed 03:00 PM - 12:00 PM See Hours

1600 E 1st St, Santa Ana, CA 92701, United States

+1 7148-349-455

Holiday Inn Express & Suites Santa ANA - Orange County, an IHG Hotel, is a comfortable and convenient lodging option located in Santa Ana, Orange County. As part of the IHG hotel group, guests can expect exceptional service and amenities during their stay. Whether traveling for business or leisure, visitors will appreciate the well-appointed rooms, complimentary breakfast, and onsite fitness center. The hotel's prime location offers easy access to nearby attractions, dining options, and shopping centers, making it the perfect choice for travelers looking to explore the area. With a reputation for quality and reliability, Holiday Inn Express & Suites Santa ANA - Orange County, an IHG Hotel, ensures a memorable and enjoyable stay for all guests.

Amenities and More

Free Wi-Fi
Restaurant
Smoke-free

Reviews

4.1/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Maryann schrembeck

March 22, 2024

I read all the reviews and booked anyway. It looked like a beautiful newer hotel from the posted pictures. Obviously, there are things management cannot change, like the scary neighborhood, the Amtrak rail or the loud banquet hall across …

Fefe

March 22, 2024

Everything else is good except the receptionist at night time when we checked in who was very rude. She was not friendly, and was making unnecessary remarks that were unsolicited. Guests coming in at night maybe tired from long travel, a nice friendly accommodating staff at the desk would make a big difference. The receptionist was nothing but rude and unprofessional. She said she was also tired being at the desk since 8am, but hey everybody is tired and you don't know what everyone is going through. Kindness will go along way especially in a customer based business like hotels. Please evaluate your staff.

Candle cat

March 22, 2024

Good location for what we needed. Free parking and free breakfast was a plus for us. Safe area. Being from the midwest, we never felt uncomfortable while we stayed here.

William matos

March 22, 2024

We stayed at this hotel because the location was good for our visit. I would not stay here again as we encountered many issues with the place from the beginning. Overall the hotel is not clean and our room looked like someone had rushed …

Mallorie stiger

March 22, 2024

Parking lot was interesting to get in and out of. It was very well lit once in it. Negative: ""

Shiungor

March 22, 2024

Hotel staff are very friendly and knowledgeable. Room and bathroom are clean. We have two queen beds super comfortable. The room is spacious along with table to work. …

Jose hernandez

March 22, 2024

I arrived early and requested early check-in due to unforeseen events that occurred in my trip. I was told they’d have no rooms available at this moment, but I could wait in the lobby and they would address the situation. I waited …

Jaycen woodward

March 22, 2024

SAM at front desk...HORRIBLE customer service. I politely called to confirm my reservation, and SAM placed me on hold. 10 minutes go by so I hung up and tried calling again, because perhaps they had just forgot I was on hold. The phone rung and I was put on hold immediately. I waited an additional 6 minutes and tried calling from my second number. SAM picks up. I explain politely that I have been on hold for over 16 minutes, she says nothing and hangs up. She then switches to the other line (the line I call from originally), and says how can I help you. I explain that she just hung up in my face, and she acts as if she had no clue. I'm glad I checked early, because I surely won't be staying here. If the customer service is bad, goodness knows the rooms are too!!!